Driving Economic Growth and Ethical Practices

EITA is committed to driving sustainable growth through strong governance and sound economic practices

Our Economic Commitment

EITA pledges a sustainable business model that provides quality products and value-added services, upholds ethical business practices and delivers superior returns to shareholders.

Material Sustainability Matters

Corporate Governance & Anti-Corruption

Product Quality & Innovation

Data Privacy & Cybersecurity

Supply Chain Management

Corporate Governance and Anti-Corruption

Achieving the objective of ‘Transporting People Safely’ is vital for EITA as it drives excellence across all facets of our business.

Our Policies

Anti-Bribery and Anti-Corruption Policy

Zero tolerance stance against all forms of bribery and corruption

Whistle Blowing Policy

Safe channel for reporting misconduct while protecting whistleblowers

Code of Ethics and Conduct

Clear guidelines for directors and employees

Anti-Corruption Performance

100%

Operations assessed for corruption-related risks

100%

Employees received anti-corruption training

0

Confirmed incidents of corruption

Risk Management Framework

We have established a Risk Management Committee (RMC) with a comprehensive four-phase assessment framework:

Pre-Assessment

Risk Assessment

Control Assessment

Post-Assessment

Data Privacy and Cybersecurity

Ensuring the security of customer data is our foremost priority. We maintain high standards in data protection and information security.

Data Protection Measures

  • Compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA)
  • Computer Network Services Policy for all employees
  • Secure data collection, processing, and storage protocols
  • Regular security assessments and updates

Privacy Performance

0

Substantiated complaints concerning breaches of customer privacy or losses of customer data in FY2024

Product Quality and Innovation

We distinguish ourselves by delivering innovative and high-quality products that meet changing market demands.

Quality Standards

Our products meet the latest standards set by international organizations:

IEC Standards

British Standards

Chinese National Standards

European Lift Standards

SIRIM Standards

ISO 9001:2015

Innovation Focus

Green Technology

R&D team consistently innovates eco-friendly solutions with energy-saving features

Industry 4.0

Investment in IoT, predictive maintenance, and energy management systems

Solar PV Solutions

Comprehensive solar photovoltaic solutions with ISPQ-certified experts

Customer Satisfaction Performance

90%

EITA Elevator Service Dept

81%

EITA-Schneider

85%

Furutec Electrical

Product Safety Record

0

Incidents of product mislabeling in FY2024

0

Cases of non-compliance related to product safety

Supply Chain Management

Effective supply chain management ensures that all parts and materials are sourced responsibly and meet regulations.

Local Sourcing Initiative

90%

of procurement budget allocated to local suppliers in FY2024

24% increase from FY2023

Supporting local economic growth while maintaining quality standards

Supplier Assessment

Quality Standards

Suppliers assessed according to ISO 9001:2015 Quality Management Systems

ESG Criteria

New assessment form incorporates governance policies, legal compliance, and resource management